Technical Assistance

WFRG staff is available to provide technical information and assistance on all aspects of wood flooring selection, installation, and maintenance. For larger projects, we will seek to engage directly with project contractors and sub-contractors to ensure that job-site conditions are correct and that our wood flooring is handled and installed properly. The great majority of potential problems with wood flooring can be avoided if site conditions are correct and our installation guidelines are followed.

Examples of our installation guidelines:

     Solid Flooring Installation Guidelines - PDF

     Engineered Flooring Installation Guidelines - PDF

Technical Assistance #: 1-609-589-3100

If you have technical questions about installation, finishing, or maintenance please call the above number. If you have questions about products, accessories, samples or orders please call Customer Service at (609) 589-3100.